Privacy Policy for Ghostly Labs
Last updated: January 1st, 2025
1. Introduction
Ghostly Labs (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you visit our website, use our services, or interact with our team.
2. Information We Collect
- A. Information You Provide
Contact Information: Name, email address, phone number, company name
Business Details: Information shared during strategy calls, onboarding, or service delivery
Payment Details: Collected and processed via third-party secure payment platforms - B. Information Collected Automatically
Usage Data: IP address, browser type, pages visited, time on site
Cookies: To improve website performance and user experience (see Section 6) - C. Information from Third Parties
Marketing and analytics platforms (e.g., Google Analytics, Facebook Ads, LinkedIn)
CRM and email tools (e.g., MailChimp, Klaviyo, Google Workspace)
3. How We Use Your Information
We use the information we collect to:
Deliver our SEO, branding, and marketing services
Respond to inquiries and provide support
Improve our website, content, and campaigns
Send you relevant updates, proposals, or strategic insights
Comply with legal obligations
4. How We Share Information
We do not sell or rent your personal data. We may share information with:
Trusted partners and subcontractors under strict confidentiality
Legal authorities if required by law
Platforms used to deliver our services (e.g., Slack, Asana, Calendly)
5. Data Security
We use encryption, secure servers, access controls, and internal best practices to protect your data. While no system is 100% secure, we actively monitor and improve our security posture.
6. Cookies & Tracking Technologies
We use cookies and similar technologies for analytics, performance, and remarketing. You may disable cookies via your browser, but this may affect site functionality.
7. Your Rights
Depending on your location, you may have the right to:
Access or update your personal information
Request deletion of your data
Object to or restrict processing
Lodge a complaint with a data protection authority
Contact us at [email protected] to exercise these rights.
8. Data Retention
We retain your information as long as needed to fulfill our obligations or comply with legal requirements. Client project data may be archived securely for record keeping and performance review.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their policies before sharing data.
10. International Data Transfers
If you access our services outside the United States, your information may be transferred to and processed in the U.S. We ensure all transfers comply with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page with a revised effective date.
12. Contact
For any questions about this policy or your data, contact:
Ghostly Labs
Email: [email protected]