Haunt - Support
Haunt is a mobile CRM for real estate professionals: manage your contacts, conversations, tasks, and deals on the go, with AI assistance. This page covers setup, common questions, and how to reach us.
Last updated: June 29, 2026
Contact us
Email: [email protected]
Typical response time: within 1 business day.
When emailing, include your device type (iPhone or Android), the app version (Profile/Settings), your site address, and a short description of the issue.
Getting started
Signing in. Open the app, enter your site address (for example, yoursite.com) and your WordPress/CRM username and password, then sign in. Haunt remembers your site for next time. The Haunt plugin must be installed and active on your site. If it is not, contact your administrator.
Syncing. Your contacts, conversations, tasks, and deals sync with your connected site, so changes you make on mobile show up on the desktop CRM and vice versa.
Frequently asked questions
I can't sign in.
Confirm the site address and your WordPress username and password. If the Haunt plugin is not active on the site, sign-in will not work. Contact your administrator or [email protected].
How do I contact a lead?
Open a contact and use the Call, Text, Email, or AI actions. Sending SMS and email requires your site's SMS and email integrations to be configured.
What can the assistant do?
The in-app assistant answers questions about your contacts, follow-ups, listings, and performance, and can draft emails and texts. AI actions are deliberate (per tap) and may consume AI credits on your plan.
Why didn't my text or email send?
Messaging requires your site's SMS and email integrations to be set up and within sending limits. Verify the contact's phone or email is valid, and check your provider configuration. Email [email protected] if it persists.
My data looks out of date.
Pull to refresh, or fully close and reopen the app to re-sync with your site.
Notifications aren't arriving.
Enable notifications for Haunt in your device settings.
Account and data
- Delete your account: email [email protected] and we will remove your account.
- Contact data: the contacts and records you manage live in your connected CRM and can be edited or deleted there at any time. As the owner of that data, you are responsible for honoring opt-outs and any data-subject requests from your contacts.
Privacy
Read our full Privacy Policy at https://ghostlylabs.com/products/haunt/privacy/.
