Terms and Conditions

Last updated: January 1st, 2025

1. Overview

By accessing our website or working with Ghostly Labs (“we,” “our,” or “us”), you agree to these Terms and Conditions. These terms apply to all services we provide, including digital marketing, web design, advertising, branding, and strategic consulting.

2. Standard Services

We offer professional marketing services designed to improve brand visibility, conversion, and long-term growth. Scope and deliverables are defined in your signed agreement or proposal.

3. Client Responsibilities

You agree to:

• Provide timely access to materials, logins, and approvals
• Respond to reviews and revisions within the timeline we outline
• Maintain ownership or access to your business platforms and assets

4. Approvals and Liability

All marketing materials, designs, and campaigns are subject to your review and approval before being published. Ghostly Labs is not liable for errors, omissions, or outcomes resulting from client-approved assets.

5. Confidentiality

We respect your business. Any non-public information you share with us will remain confidential. We routinely sign NDAs and treat every client relationship with discretion.

6. Intellectual Property

Ownership of deliverables transfers to you upon full payment. We reserve the right to showcase non-confidential work unless otherwise agreed in writing.

7. Payment Terms & Asset Ownership

All fees are due as outlined in your proposal or agreement. Project work may require a deposit. Retainer services are billed in advance.

Late Payment Penalties:

• A 3% fee applies to any invoice unpaid after 15 days.
• A 5% fee applies to any invoice unpaid after 30 days.

Asset Rights & Retention:

All deliverables—including websites, designs, ad accounts, or content—remain the sole property of Ghostly Labs until paid in full.
If payment is more than 60 days overdue, we reserve the right to:

• Suspend or revoke access to delivered assets
• Retain, archive, or permanently delete work at our discretion
• Halt all current and future work until the account is brought current
• These terms protect our team’s time, work product, and project continuity.

8. Termination

Either party may terminate services with 30 days’ written notice. This gives both sides a clean exit path.

At termination, the client agrees to:

• Pay the most recent invoice
• Pay the final 30-day invoice covering the transition period
• After that, we part ways—no hard feelings, no ongoing obligation.

9. Limitation of Liability

We deliver proven strategies, not guarantees. Ghostly Labs is not liable for indirect or consequential damages, including lost revenue. Total liability is limited to the fees paid in the past 60 days.

10. Governing Law

Unless otherwise specified in a signed agreement, these Terms are governed by the laws of the State of South Carolina. Any disputes will be resolved via arbitration in Myrtle Beach, SC.